Privacy policy

Last updated: August 28, 2026

Business: Coppertack Leather

Owner: Tracy Le Blanc

Location: Moultrie, Georgia

Business License #: L6-02018

Coppertack operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Coppertack is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed.

Personal Information We Collect

We collect personal information depending on how you interact with our store:

Contact details — including your name, shipping address, billing address, phone number, and email address, collected when you place an order or use our contact form.
Financial information — including payment card information and transaction details, collected and processed securely through Shopify's payment system to complete your purchase.
Order information — including the items you purchase, order history, and any returns or exchanges.
Communications — including any information you share with us when you submit our contact form or otherwise email us, such as questions about a product or order.
Device and usage information — including your IP address, browser type, and how you interact with our website, collected automatically through standard website analytics and through the Meta Pixel (described below).

We do not collect newsletter or marketing subscription information. We do not offer an email newsletter sign-up, and we do not use your information for promotional email marketing.

How We Use Your Personal Information

We use your personal information only for the following purposes:

To fulfill your order — processing payment, arranging shipping, and communicating with you about your order status.
To respond to you — when you reach out through our contact form or by email, we use the information you provide to answer your question or resolve your issue.
To honor our warranty and return policy — verifying purchase details if you request a repair, replacement, refund, or exchange.
For security and fraud prevention — to protect against fraudulent or unauthorized transactions.
For analytics and advertising — we use the Meta Pixel to understand how visitors use our site and to measure and improve the performance of our Facebook and Instagram advertising.
To comply with the law — if required to respond to a legal request or obligation.

Meta Pixel

We use the Meta Pixel, a tool provided by Meta Platforms, Inc. ("Meta"), on our website. The Meta Pixel collects information about your visit, such as the pages you view, products you look at, and purchases you make, and shares this information with Meta. This helps us measure the effectiveness of our Facebook and Instagram ads and show you more relevant ads on those platforms.

The Meta Pixel sets a cookie in your browser (see the Cookies section below) and may also share information such as your IP address and browser details with Meta. If you are logged into Facebook or Instagram, Meta may be able to connect this information to your account.

We do not control how Meta uses this data beyond providing us with advertising and analytics reporting. To learn more about how Meta collects and uses this information, please review Meta's Data Policy. You can also manage how Meta uses your data for ads through your Facebook Ad Preferences settings, or opt out of interest-based advertising generally through the Digital Advertising Alliance.

How We Disclose Personal Information

We only share your personal information where necessary to run our store:

With Shopify, our e-commerce platform, which processes and stores order, payment, and account information on our behalf.
With payment processors, to securely process your payment.
With shipping carriers, to deliver your order to you.
With Meta Platforms, Inc., through the Meta Pixel, for analytics and advertising purposes as described above.
When required by law, such as in response to a valid legal request.

Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information about your access to and use of our Services in order to provide and improve the Services. Information you submit will be transmitted to and stored by Shopify. To learn more about how Shopify handles your personal information, you can visit Shopify's Consumer Privacy Policy.

Contact Form

Our website includes a contact form for general inquiries. Any information you submit through this form (such as your name, email address, and message) is used solely to respond to your inquiry. We do not use contact form submissions for marketing purposes.

Cookies

Our store uses cookies, which are small data files placed on your device, to operate our store and to measure the performance of our advertising. These include:

Session cookies — to keep you securely logged in and remember your session as you browse.
Cart cookies — to remember the items in your shopping cart as you shop.
Checkout cookies — to process your order securely.
Meta Pixel cookies — set by the Meta Pixel to track your activity on our site and connect it to your Facebook or Instagram account for advertising and analytics purposes.

You can control or disable cookies through your browser settings, though doing so may affect your ability to use certain features of our store, such as the shopping cart, and may prevent the Meta Pixel from functioning.

Children's Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention

We take reasonable measures to protect your personal information, though no method of transmission or storage is completely secure. We retain your information only as long as necessary to fulfill your order, comply with legal obligations, and resolve any disputes.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of the use of your information for targeted advertising, including the Meta Pixel, using the methods described in the Meta Pixel section above

To exercise any of these rights, contact us at hello@coppertack.com. We may need to verify your identity before processing your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the revised policy on this page and update the "Last updated" date above.